The CMS Hospital Conditions of Participation (CoPs) 2024 Part -2


Original price was: $349.00.Current price is: $249.00.
Original price was: $399.00.Current price is: $251.00.
Original price was: $349.00.Current price is: $255.00.
Original price was: $349.00.Current price is: $254.00.

This webinar will provide an in-depth exploration of critical aspects related to patient rights within the context of the Hospital Conditions of Participation (CoPs). The presentation will cover essential topics including advance directives, giving consent, providing interpreters for patients with limited English proficiency, and managing grievances.

Participants will gain a comprehensive understanding of the various patient rights mandated by CoPs and learn about the latest updates on ligature risk assessment. The session will highlight the importance of having robust grievance policies and procedures, ensuring privacy and confidentiality, and providing a safe environment for all patients, particularly those with behavioral health needs.

Additionally, the webinar will delve into the requirements for criminal background checks, access to medical records, and the proposed changes to medical records access. The session aims to equip healthcare professionals with the knowledge and tools needed to uphold patient rights effectively and ensure compliance with regulatory standards.

Learning Outcomes:
  • Understand the necessity for hospitals to implement and maintain a grievance policy and procedure
  • Recognize the importance of providing interpreters for patients with limited English proficiency and hearing impairments
  • Identify the various patient rights, including consent, advance directives and visitation rights
  • Learn about recent updates and requirements related to ligature risk assessments
  • Ensure the provision of notices of patient rights and IM notices for Medicare patients
  • Comprehend the role of patient advocates and support persons
  • Maintain privacy and confidentiality in patient care
  • Create and sustain a safe environment for behavioral health patients
  • Uphold the principles of freedom from abuse and neglect
  • Understand and implement the proposed changes to medical records access
Areas Covered in the Session:
  • Patient Rights
  • Notice of rights to be provided
  • IM notice – Medicare patients
  • Designation of representative
  • OCR Section 1557
  • Interpreters
  • Grievances and procedure
  • “7-Day” rule
  • Understanding of patient advocate/ support person
  • Rights and Informed consent
  • Advance directives
  • Family member and doctor notification
  • Privacy and confidentiality
  • Care in a safe setting
  • Safety of behavioral health patients
  • Ligature risks
  • Freedom from abuse and neglect
  • Criminal background checks
  • Access to medical records
  • 2023 proposed changes to medical records access
  • Visitation Rights
  • Live Q&A Session
Recommended participants:
  • CEO’s
  • COO’s
  • Chief Nursing Officer
  • Chief Medical Officer
  • Quality Managers
  • Consumer Advocate
  • Nurse Educators
  • Department Directors
  • All Nurses
  • Risk Managers
  • Compliance Officers
  • Director of Health Information
  • Case Managers
  • Pharmacists
  • Social Workers
  • Discharge Planners
Presenter Biography:

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado where she provided consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included creation of and presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products. Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing. Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, perioperative services, and pain management. As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

Additional Information:

After registration, You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:
  • Internet Speed: Preferably above 1 MBPS
  • Headset: Any decent headset and microphone which can be used to talk and hear clearly
Can’t Listen Live?

No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience. For more information, you can reach out to the below contact:
Toll-Free No: +1 800-757-9502